Date: December 21, 2022
Version: 2.1

This official website is operated by HBA Go Japan Travel (hereinafter referred to as “the Company,” “we,” or “this Website”) and is built using the Rezio system (hereinafter referred to as “Rezio”). We highly respect the confidentiality of personal data and are committed to complying with all applicable data protection and privacy laws. Therefore, we have established this Privacy Policy (hereinafter referred to as “this Policy”) to explain how we collect, process, and use your personal data when you use our services, and to inform you of your legal privacy rights.

By using this Website and its services, you agree to the collection and use of your personal data in accordance with this Policy. Any terms not defined herein shall be interpreted in accordance with the Terms of Use of this Website.

⸻

1. Personal Data We Collect

1.1 When you use our services, we may collect, process, and use the following personal data:

(a) When you book our products, register as a member, or use our services, we may request personal information including but not limited to your name, date of birth, nationality, identification number, telephone number, email address, and credit card information.
If you are representing a company, we may collect information including but not limited to the company name, registered address, tax identification number, telephone number, email address, credit card information, and contact details of the primary representative.

(b) During your use of our services, we may request additional information or documents necessary to provide such services.

1.2 If you do not provide the information described above, you may be unable to register as a member or fully use our services.

⸻

2. Purposes of Data Collection

We collect personal data for the following purposes:
(a) To provide better website content and user experience, and to manage and identify user accounts.
(b) To verify and process payments.
(c) To operate, improve, and market our services.
(d) To analyze user behavior for service improvement.
(e) To ensure the security and proper operation of the Website, including fraud prevention and detection of illegal activities.
(f) To respond to inquiries and provide customer support.

⸻

3. Security Measures

3.1 We implement reasonable and appropriate security measures to protect your personal data from loss, theft, unauthorized access, use, or modification. However, the internet cannot guarantee absolute security, and we cannot guarantee complete protection unless disclosure is caused by our intentional misconduct.

3.2 You agree that we may contact you electronically regarding security or service-related matters. If security vulnerabilities are identified, we may notify you via website announcements or email.

⸻

4. Cookies and Tracking Technologies

4.1 We may use cookies and other tracking technologies (such as web beacons) to automatically collect information including IP address, browsing duration, browser type, language, preferences, and click history.

4.2 You may disable cookies through your browser settings, but some website functions may not operate properly.

⸻

5. Your Rights

5.1 You may request access to or copies of your personal data. Reasonable fees may apply.

5.2 You may update or correct your personal data through your account. You may also request cessation of collection, processing, use, or deletion when the purpose no longer exists.

5.3 In certain cases, we may be unable to comply with such requests if the data is required to provide services.

5.4 Please contact us via the email address listed in Section 13.

⸻

6. Disclosure of Information

6.1 We do not disclose personal data without your consent, except to:

(a) Koolyoo Co., Ltd., the provider of the Rezio system.
(b) Our service partners.
(c) Partner credit card banks.
(d) Our professional advisors (finance, accounting, legal, insurance).

6.2 We may disclose personal data when required by law or to protect our legal rights.

⸻

7. Third-Party Websites

This Website may contain links to third-party websites. We are not responsible for their content or privacy practices.

⸻

8. Children’s Privacy

This Website is not intended for individuals under 18 years old. Minors may use our services only with parental or legal guardian consent.

⸻

9. International Data Transfer

Personal data may be transferred to service providers in other countries. We will take reasonable measures to protect such data.

⸻

10. Data Retention

We retain personal data only as long as necessary for the stated purposes or as required by law.

⸻

11. Policy Amendments

We may revise this Policy as necessary. Updated versions will be published on this Website.

⸻

12. Governing Law

This Policy is governed by the laws of Taiwan (Republic of China). Any disputes shall be subject to the jurisdiction of the court where the Company is registered.

⸻

13. Contact Us

If you have any questions, please contact us at:
📧 setagayahba@gmail.com